Residential Services


Solid Waste & Recycling provides weekly trash and recycling collection to residential customers. Curbside trash and recycling carts are emptied once a week on your collection day. We offer three trash cart sizes—the smaller the cart, the less you pay. Recycling is an automatic service provided, the more you recycle the less trash you have to throw away!

Collection Guidelines
Carts should be in the street with the wheels against the curb by 7 a.m. on your collection day. Keep your carts at least four feet away from each other, yard waste, and all other objects; such as parked cars and mailboxes. Your cart should be out no earlier than 6 p.m. the night before your collection day, and removed and stored by 8 a.m. the following day. Carts may not be stored in front of a residence. All acceptable items must fit inside each cart with the lids closed. Any unscheduled items placed outside of the carts will not be collected (excluding yard waste).

 Call Customer Service at (940) 349-8700, Monday-Friday, 8 a.m to 5 p.m.;

  • to report missed service
  • to report cart damage
  • to change the size of your trash or recycling carts
  • to request additional carts

and, at least one day before your curbside collection day if you have;

  • extra trash (request a cart reload and empty)
  • large household items
  • TVs
  • computer monitors
  • large appliances
  • household hazardous waste 

Holiday Collection Schedule
When a City observed holiday falls during the collection week (Monday - Thursday), collection moves one day forward. For instance, when a holiday falls on a Monday, Monday’s route moves to Tuesday, Tuesday’s route moves to Wednesday, Wednesday’s route moves to Thursday, and Thursday’s route moves to Friday.

2016 City observed holidays: New Year’s (Jan. 1), Martin Luther King, Jr. Day (Jan. 18), Memorial Day (May 30), Independence Day (July 4), Labor Day (Sept. 5), Thanksgiving (Nov. 24-Thurs. Collection Affected), and Christmas (Dec. 25-Collection Not Affected this year).

Extreme Weather
Bad weather may delay collection. Stay informed with DTV Charter Channel 194, Verizon Channel 38, Grande Channel 12, or our homepage at

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