Customers who will be impacted by planned outages due to construction or routine maintenance will receive advanced notification through a mailed letter. Additionally, if the planned outage will impact a large area, the City will also notify residents through social media channels such as Facebook, Twitter, and Nextdoor.
Call (940) 349-7000 if you are reporting a utilities-related incident that requires immediate attention, such as:
A power outage
Downed electrical poles or wires
A water main break
A clogged or overflowing sewer main
A leaking water meter or hydrant
To report a Denton Municipal Electric (DME) power outage, call Dispatch at (940) 349-7000.
Call 940-349-7000 if you are reporting a utilities-related incident that requires immediate attention, such as a water main break, a clogged or overflowing sewer main, or a leaking water meter or hydrant.
Where to Find Water Outage Information & Updates
City of Denton Twitter account: Water outage announcements and updates are provided in real time on Twitter. You do not need a twitter account to view these updates.