Water & Wastewater

The City of Denton Water Utilities provides high quality water and wastewater, and drainage services at an affordable cost while striving for exceptional customer service and environmental stewardship.

During Business Hours

  • For all non-emergency water and/or wastewater related inquiries, call utilities dispatch at (940) 349-7000.
  • For drainage problems, call (940) 349-7116.
  • For new or replacement water meters, call (940) 349-8456.
  • To report illegal dumping, call the Police Department at (940) 349-8181.

After Business Hours

  • For all utilities-related incidents, including service interruptions, call (940) 349-7000.
  • To report illegal dumping, call the Police Department at (940) 349-8181.

Contact Us

  1. Water Metering

    Email Water Metering

    For use for all general Water Metering questions.


  1. Fire Flow Testing

    Email Fire Flow Testing

    For use to ask questions or schedule Fire Flow Testing.


  1. Backflow

    Email Backflow

    For use to ask questions about backflow.


    Directory

  1. How do I hook up a water or wastewater connection to a structure that does not currently have water or wastewater?
  2. Is the drinking water safe?
  3. Can I see a copy of the Water Quality Report?
  4. Why is my bill so high?
  5. How do I report an issue, such as a leak or clog?
  6. Who is responsible for my water leak?
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