The City of Denton Water Utilities provide water and wastewater services, and drainage services while striving for exceptional customer service and environmental stewardship.
Contacts for Service
- To request commercial water and wastewater service, contact Customer Service at:
City Hall East
601 E Hickory Street
Suite F
Denton, TX 76205
Phone: 940-349-8700
Hours are Monday through Friday 8 am to 5 pm - To disconnect service: Contact Customer Service by 940-349-8700; please have the account number and ID verification available when making this request
- Utility emergencies: call emergency dispatch at 940-349-7000
- To report a spill, pollution or environmentally hazardous situation, call our spill line at 940-484-7745
- If a plumber has determined there is a clog that is beyond your service line, call 940-349-8400
- For information about Grease Interceptor Maintenance Program, call 940-349-8621 or email the Pretreatment Division
- Customer service:
- Hearing impaired customers: 800-735-2989
- For water administration, call 940-349-7176
- For wastewater administration, call 940-349-7300