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Internal Audit

Posted on: November 3, 2021

New Audit Released - Emergency Medical Services: Ambulance Billing

City of Denton ambulance at the Central Fire Station

Internal Audit has released a new report covering the City's ambulance billing practices.

The City of Denton has contracted with a vendor to manage its EMS ambulance billing services. In general, the the Fire Department has established effective controls related to EMS data entry processes and management of patient care reports. Additional data is needed to ensure EMS fees are set appropriately. 

The EMS Billing Vendor appears to maintain an adequate process for billing and payment services; however, additional oversight and reporting will assist with ensuring proper management of the executed contract, as well as, management of payment plan data.

Additional details can be found in the full Audit of Emergency Medical Services: Ambulance Billing (PDF) report.

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