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Internal Audit

Posted on: January 5, 2022

New Audit Follow-Up Released - Utility Payment Assistance Program

Past due bill

Internal Audit has released a new follow-up report covering operational changes made in response to the Audit of Utility Payment Assistance Program (PDF).

The City and Interfaith Ministries of Denton have coordinated to improve the policies and procedures related to the utility payment assistance program and established controls to ensure funds are properly managed and reconciled monthly.

Additionally, the contract has been updated to remove the extreme hardship exception.

Additional details can be found in the full Follow-Up Review of Utility Payment Assistance Program (PDF) report.

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