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Call Customer Service at (940) 349-8700 to arrange for trash service.
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Starting Oct. 1, 2021, trash bags left outside of trash carts will no longer be picked up as bulky items. Instead, residents can have extra trash bags picked up for $5 per bag for each bag left outside of their trash cart. Charges will be automatically applied to your utility bill and there is no need to schedule ahead if less than 5 bags are set out at the curb. Residents do need to schedule if there are 6 bags or more set out in order to ensure proper collection.
This quick link allows customers to schedule solid waste requests before 3 PM one business day prior to their regular collection day. Customers can:
Fill out the Solid Waste Service Request form or call Customer Service (940) 349-8700 to schedule repairs of a broken cart or the replacement of a cart.
Remember that you will place it, point it, and space it:
Trash and recycling carts must be removed from the curb by 8 am the day following collection. Carts need to be stored in an inconspicuous location such as:
As part of the City of Denton Solid Waste & Recycling Service Assistance Program, residents in need of service accommodation can sign up to request that staff bring their carts from the house to the street. To be eligible for the program, residents must complete an application and provide a doctor's certification. This application must be completed and returned to Customer Service within 60 days of receipt.
To begin the application, please email Customer Service, or call (940) 349-8700.