Are there discounts for filling my pool?

No, and keep in mind the potential effect that filling up a pool will have on your wastewater bill. Pool fills that occur December through February can greatly impact your wastewater bill. Because there is no meter on your drain, wastewater usage is calculated off of a percentage of your water usage. Because water usage in the summer often increases due to lawn irrigation, we calculate your wastewater bill off of water usage that occurs between the months of December through February, when irrigation is much less likely to occur.

Show All Answers

1. How do I hook up a water or wastewater connection to a structure that does not currently have water or wastewater?
2. Is the drinking water safe?
3. Why is my bill so high?
4. How do I report an issue, such as a leak or clog?
5. What is the Drainage Fee based on?
6. How can I request a review of the rate block or square footage total?
7. Why do I have to pay to meet Environmental Protection Agency (EPA) requirements?
8. Are there discounts for filling my pool?
9. Do I qualify for reduced rates?
10. Should I install new sinks, toilets and shower heads?
11. Where does Denton’s water come from?
12. Do we have watering restrictions every year, or just during a drought? What are the rules?
13. What are some things I can do to conserve water?
14. If I see a watering violation, how do I report it?
15. I have a water related emergency, who do I call?
16. I am filling up my swimming pool. What do I need to know?
17. I want to install an irrigation system, what do I need to know?
18. How do I request a water audit?
19. Can I see a copy of the Water Quality Report?
20. Does the Denton Water Utility Department make a profit?
21. I would like a tour of the facilities. Is that possible?
22. I would like someone to speak to my classroom. Who should I contact?
23. Who is responsible for my water leak?
24. Who is responsible for the sewer line?
25. How do I report pollution?
26. If we are supposed to be conserving water, why are city employees opening hydrants and letting water run into the streets?