Is the drinking water safe?

Yes! Denton's water meets or is better than all standards set by the state and federal governments. The State of Texas has designated Denton a "Superior Public Water System," the highest rating given by the state. Denton has received recognition from the Environmental Protection Agency for its quality water supply. To make sure the water is safe, the Denton Municipal Lab conducts over 30,000 water analysis per year, including tests for many more chemicals than government standards require.

If you are concerned about your water quality, you may request more information or a free water quality test. Call 311.

Show All Answers

1. How do I hook up a water or wastewater connection to a structure that does not currently have water or wastewater?
2. What is the Drainage Fee based on?
3. How can I request a review of the rate block or square footage total?
4. Why do I have to pay to meet Environmental Protection Agency (EPA) requirements?
5. Are there discounts for filling my pool?
6. Do I qualify for reduced rates?
7. Should I install new sinks, toilets and shower heads?
8. Where does Denton’s water come from?
9. Is the drinking water safe?
10. Do we have watering restrictions every year, or just during a drought? What are the rules?
11. What are some things I can do to conserve water?
12. If I see a watering violation, how do I report it?
13. Why is my bill so high?
14. I am filling up my swimming pool. What do I need to know?
15. I want to install an irrigation system, what do I need to know?
16. How do I request a water audit?
17. Can I see a copy of the Water Quality Report?
18. Does the Denton Water Utility Department make a profit?
19. I would like a tour of the facilities. Is that possible?
20. I would like someone to speak to my classroom. Who should I contact?
21. Who is responsible for my water leak?
22. Who is responsible for the sewer line?
23. How do I report pollution?
24. If we are supposed to be conserving water, why are city employees opening hydrants and letting water run into the streets?
25. I have a water related emergency, who do I call?
26. How do I report an issues with our system, such as a leak or clog?