I would like someone to speak to my classroom. Who should I contact?

To schedule a presentation for your class or organization, contact Heather Goins by email or by calling 940-349-8610.

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1. How do I hook up a water or wastewater connection to a structure that does not currently have water or wastewater?
2. Is the drinking water safe?
3. Why is my bill so high?
4. How do I report an issue, such as a leak or clog?
5. What is the Drainage Fee based on?
6. How can I request a review of the rate block or square footage total?
7. Why do I have to pay to meet Environmental Protection Agency (EPA) requirements?
8. Are there discounts for filling my pool?
9. Do I qualify for reduced rates?
10. Should I install new sinks, toilets and shower heads?
11. Where does Denton’s water come from?
12. Do we have watering restrictions every year, or just during a drought? What are the rules?
13. What are some things I can do to conserve water?
14. If I see a watering violation, how do I report it?
15. I have a water related emergency, who do I call?
16. I am filling up my swimming pool. What do I need to know?
17. I want to install an irrigation system, what do I need to know?
18. How do I request a water audit?
19. Can I see a copy of the Water Quality Report?
20. Does the Denton Water Utility Department make a profit?
21. I would like a tour of the facilities. Is that possible?
22. I would like someone to speak to my classroom. Who should I contact?
23. Who is responsible for my water leak?
24. Who is responsible for the sewer line?
25. How do I report pollution?
26. If we are supposed to be conserving water, why are city employees opening hydrants and letting water run into the streets?