When applying for a permit in eTRAKit, I keep getting bounced back to the address. What should I do?

When typing in the location make sure you click "locate". Your permit has to locate the address and link it to the parcel number. If you have typed in the address and continued without clicking locate your address has not been linked and you will not be able to proceed. If you have the correct address and are still not getting any results, try broadening your search. Type "N" instead of "N." or "North" for directions; type the least amount of information until you get closer to the address (e.g. "401 N Elm" or "N Elm" instead of "401 North Elm Street.)  You can also search by parcel number. Use our GIS map to find the parcel number and to determine if your address is within city limits.

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1. Do I need a permit to replace my fence?
2. When does my permit expire?
3. Who can schedule inspections?
4. Does the solicitation ordinance apply to street musicians?
5. My school is having a fundraiser. Do my children need a permit to go door to door?
6. I work for a non-profit organization. Do I need a solicitor's permit?
7. Where do I go for noise issues, Solicitor Permits, or Security Alarm Permits?
8. Who do I contact if I have a complaint about my apartment complex?
9. When applying for a permit in eTRAKit, I keep getting bounced back to the address. What should I do?
10. I can’t find the address I’m looking for when applying for a permit. What should I do?
11. When does my contractor registration expire?