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Fill out the Solid Waste Service Request form or call Customer Service (940) 349-8700 to schedule repairs of a broken cart or the replacement of a cart.
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Plastic bags get caught in the machinery that is used during sorting, causing damage to the equipment and can shut down the sort line. There are recycling drop-off spots at most grocery stores for plastic bags (including clear plastic film), or you can choose reusable bags instead of plastic.
Polystyrene (commonly called Styrofoam) is a plastic that is puffed full of air, which makes it light and inexpensive to make. This is also the reason that few places recycle it.
Both the bottle and the caps are recyclable, so leave them on. The best way to be sure they get recycled is to squeeze all of the air out and screw on the cap before tossing them into your blue recycling cart.
We recommend that you get as much food and liquid out of your containers as you can before you recycling them; however, you do not have to go overboard. If there are tiny bits left, we will still take it.
Yes! Items from your blue cart are taken to the Pratt Recycling Facility, located at ECO-W.E.R.C.S. Resource Recovery Park, where they are sorted and sold to manufacturers who make them into new products. In fact, from the moment you drop your cardboard or paper into your cart, it is made into a brand new 100-percent recycled cardboard box within two weeks.
The glass that is used to make dishes is different from the glass that bottles are made from. Because of this difference, plates and bowls should go into your green cart.
Extra trash bags can be scheduled for collection as bulky waste. Each trash bag would count as on bulky item. Two bulky items can be collected each week for free. Each additional item can be collected at a rate of $5 per item. Contact customer service at 940-349-8700, at least one business day prior to your collection day to schedule collections.
Call Customer Service at (940) 349-8700 to arrange for trash service.
Trash and Recycling carts must be removed from the curb by 8 am the day following collection. Carts need to be stored in an inconspicuous location such as:
As part of the City of Denton Solid Waste & Recycling Service Assistance Program, residents in need of service accommodation can sign up to request that staff bring their carts from the house to the street. To be eligible for the program, residents must complete an application and provide a doctor's certification. This application must be completed and returned to Customer Service within 60 days of receipt.
To begin the application, please email Customer Service, or call (940) 349-8700.