Due to the large number of rental properties in Denton and an increasing number of complaints from tenants, Code Enforcement performs interior inspections of rental units by request. A trained and experienced officer addresses all interior tenant complaints. The officer maintains positive relationships with many of the landlords, property managers, and leasing agents throughout Denton to ensure tenants and their families have a safe and clean place to live, and to ensure non-compliant properties are addressed to protect public health and safety.
As a part of the Rental Inspection program, Code Enforcement accepts complaints regarding interior apartments or rental homes. These complaints refer to problems inside the building under sections 17-154 thru 17-179 of the Denton Property Maintenance Code (DPMC), and include, but are not limited to, such issues as infestations, damaged walls, mold, leaking sinks/toilets, broken air conditioners or heaters, broken or missing appliances, etc.
If you have a complaint or would like to request a Rental Inspection, please contact Donnie Denny at (940) 349-7480 or Donnie.Denny@cityofdenton.com
Types of Rental Inspection Program Complaints
The City of Denton does not have mold testing capabilities. If a complaint is received for mold, the substance must be visible and present during the Officer’s inspection. The officer will take photos and proceed with Rental Inspection process to notify the owner/manager. Most molds can be eliminated by cleaning the area with a bleach/water mixture and then painted with a stain blocking paint.
Heating and Air Conditioning
Every dwelling unit and guest room shall be provided with heating facilities capable of maintaining a room temperature of 68 degrees Fahrenheit at a point 3’ above the floor and 3’ from the wall(s) in all habitable rooms. If a complaint is about air conditioning, the interior must be able to maintain a maximum inside temperature that is 20 degrees lower than the outside temperature or 81 degrees Fahrenheit, whichever is warmer in each room intended for human occupancy from May 1 thru October 1.
No Hot Water
A test is conducted on the temperature of the water coming out of the faucet at every sink, lavatory, bathtub and shower. The temperature at all facilities must be a minimum of 110 degrees Fahrenheit.
Sanitary Sewer Blockage
Upon inspection and determination of a sanitary sewer blockage, the owner/manager is notified immediately and given 24 hours to make the necessary repairs.
Some sign of infestation must be observed (rodent droppings or insects) during the inspection. Upon inspection and determination of the owner/manager is notified of the violation(s) observed and granted a reasonable amount of time to provide extermination services. Owner/manager will provided copies of service records or invoices from the pest control provider. Bed bug complaints are referred to the Health Inspectors of the Building Inspections Division.