[Skip to page content]
City of Denton logo stacked
X icon

On Aug. 24, 2021, the Denton City Council passed the Fourteenth Order of Council regarding face covering requirements. Masks are required in all City facilities.

As of June 1, all City facilities are open to the public. Some facilities may have adapted hours and services, see below for more information.​

CITY HALL - 215 E. McKinney St.
  • Customer Service - Utility Billing
    Utilities customers can speak with a Customer Service representative or pay their bill in-person at City Hall East (601 E. Hickory St.) during regular business hours. 

    Customers will continue to have the ability to pay their utility bill by phone, by mail, by drop box, and online at www.cityofdenton.com/paymybill. To speak with a Customer Service representative over the phone, customers should call (940) 349-8700.
  • Municipal Court

    COURT CLERKS / LOBBY: The Municipal Court lobby is currently open 8:00am-5:00pm Monday-Friday, excluding holidays. In an effort to maintain the health and safety of community members and staff, an electronic queuing system has been implemented. Please check-in on the iPad when you enter the building. You may then wait wherever you would like to adhere to social distancing (outside, car, etc.). You will receive a text message when it is your turn to speak to a Clerk, and the Clerk will provide you access to the lobby area.
    COURT HEARINGS: All non-jury Court hearings are being conducted virtually using the Zoom application. Instructions for attending Court virtually can be found here.  If you are unable to attend Court virtually, contact the Court prior to your Court appearance date for arrangements. 
    REMOTE OPTIONS: Click here to view case information, submit requests, or make a payment online. Email us at DentonMunicipalCourt@cityofdenton.com or call 940-349-8331 with any questions.

Animal Services

  • Adoption
    The Linda McNatt Animal Care & Adoption Center is open for walk-in visits for animal adoptions with a limited capacity of 10 people at a time.

    If you have questions, please contact Animal Services at (940) 349-7594. View all adoptable pets at www.cityofdenton.com/animalservices.
  • Stray Animals, Animal Emergencies, & Surrenders
    For assistance with stray animals and animal emergencies, residents may call (940) 349-7594 during business hours, Monday through Saturday from 10 a.m. to 5 p.m. For animal emergencies after hours, from 5 p.m. to 10 p.m., call the police non-emergency line at (940) 349-8181.

    To surrender a pet or stray animal, please call the front desk (940) 349-7594 to speak with a Customer Service Representative to schedule an appointment.

Denton Police Department

  • Police HQ Lobby

    New location for the Denton Police Department Lobby is 601 E. Hickory, Suite F. The lobby is shared with Customer Service; the PD side is open, use intercom for entrance.

    Residents are urged to call (940) 349-8173 for all non-emergency situations where a report could be taken over the phone or submit a police report online at www.cityofdenton.com/policereport. To schedule an appointment for property pickup, please call 940-349-8181. In an emergency, call 911.

  • In-Person Services
    Library Phase 3 Adapted Services
    All library facilities are open for drop-in access and adapted services, including Grab & Go 30-minute browsing and first-come, first-served computer access. Some areas and services may remain unavailable at this time to maintain social distancing and a safe library environment for library patrons.
    Phase 3 Services:
    • 30-minute Grab & Go browsing and checkout
    • Access to limited number of library computers on a first-come, first-served basis for up to two one-hour sessions per day OR access to limited laptop workstation tables for internet access for one two-hour session on a first-come, first-served basis per day.
    • Interlibrary loan services
    • 3D printer requests and pick-up
    • Small audience, in-person classes & events, outdoor programs, and virtual classes & events. Visit the Classes & Events page for a complete list.
    • Limited in-person, quick-answer reference and computer assistance with social distancing
    • 2020 Summer Reading Challenge prize book selection and pick up
    • Special Collections research sessions at Emily Fowler Central Library for up to one two-hour session on a first-come, first-served basis per day.
    • Study room access on a first-come, first-served checkout basis for up to one two-hour session per day.
    Temporary Library Hours of Operation

    Emily Fowler Central Library
    • Monday – Wednesday and Friday – Saturday, 9 a.m.-6 p.m.
    • Thursday, 9 a.m.-9 p.m.
    North Branch
    • Monday and Wednesday – Saturday, 9 a.m.-6 p.m.
    • Tuesday, 9 a.m.-9 p.m.
    South Branch
    • Monday – Tuesday and Thursday – Saturday, 9 a.m.-6 p.m.
    • Wednesday, 9 a.m.-9 p.m.
    The following virtual and online services also continue to be available: Contactless Curbside Pick-up
    Library curbside pick-up of available hold materials is available through the drive-thru window at North Branch Library.
    North Branch Drive-Thru Window Hours
    • Monday and Wednesday – Saturday, 9 a.m.-5:30 p.m.
    • Tuesday, 9 a.m.-8:30 p.m.
    Library Classes & Events
    Virtual and limited-audience, in-person classes and events are available for all ages. Visit the Classes & Events page for a complete list.

    To maintain attendance levels and accommodate social distancing, most in-person classes and events require pre-registration. Registration will be available seven (7) days prior to the scheduled program. No pre-registration is necessary for indoor StoryTimes. Tickets for indoor StoryTimes are available at the reference desk 30 minutes prior to the scheduled program. Tickets are available on a first come, first served basis. Outdoor events are open to all with no pre-registration or ticket.
  • Virtual Services
    Digital Resources
    Denton residents and library cardholders are still able to access the Library’s multitude of digital resources. For information on digital resources and how to access them, visit bit.ly/2Qg8WCx. Denton residents without a card can request a temporary eCard online at bit.ly/2WhyTFE. Those with an expired library card may also renew online at bit.ly/39R9ztT.

    Virtual Book-A-Librarian Appointments
    Patrons may also request a virtual appointment with a Library staff member for one-on-one assistance or instruction. Thirty-minute audio and video appointments via Microsoft Teams will be available. Using the Microsoft Teams service, residents and Library staff members can share their computer screens for tutorials and how-to help. To book an appointment, visit bit.ly/DPLBookaLibrarian.

    Virtual Programs on Social Media
    Check https://www.facebook.com/dentonpubliclibrary for virtual StoryTimes and book recommendations for adults.

Development Service Center - 401 N. Elm St.

  • Development Services
    Development Services is open for in-person services by appointment only. All development application types and permits are currently being accepted electronically. For additional information, call (940) 349-8360 or visit www.cityofdenton.com/development.

  • Facility Opening Schedule
    Recently Opened Open Now:
    • MLK Jr. Recreation Center (Monday-Friday noon-7 p.m.)
    • North Lakes Recreation Center (Monday-Friday 6 a.m.-8 p.m., Saturday 7 a.m.-1 p.m.)
    • Denton Natatorium (Monday-Friday 10 a.m.-3 p.m., Saturday-Sunday 1-5 p.m.)
    • Parks including picnic tables, benches, water fountains, ponds, and restrooms
    • Trails
    • Playgrounds
    • Dog Parks
    • Sand VB Courts and Hockey Rinks
    • Pavilions (no rentals)
    • Skate Park
    • Tennis Courts
    • Disc Golf Course
    • North Lakes Driving Range
    • Basketball Courts
    • Ball Fields & Field Rentals
    • Contract Sports Instruction (except tennis and golf until further notice)
    • Contract Fitness Instruction
    • Civic Center Pool Hygiene Station
    • Free Summer Lunch Food Program: Beginning Tuesday, June 1 at Denia Rec Center, North Lakes Rec Center, MLK Jr. Rec Center, and the Civic Center the Free Summer Lunch program will begin. The program will be from 11 a.m. to noon on weekdays. Meals will be distributed as “grab and go” meals. Please walk into the center to get the meal.This program is open to anyone under the age of 18.
    • Inclement Weather Shelter: MLK Jr. Recreation Center will operate as an inclement weather shelter from 8 a.m.-7 p.m. on weekdays, and 8 a.m.-5 p.m. on weekends when the temperature is expected to fall below 32 degrees, or the City has declared an emergency weather conditions such as snow, ice, hail, severe flooding, etc. per Inclement Weather Policy 500.07
  • Virtual Services
    Visit the Virtual Rec Center to explore, stay fit, learn, listen, play, and create from home: www.cityofdenton.com/virtualreccenter.
  • Landfill
    The City of Denton Landfill will continue to be open to customers during its normal business hours. Currently, only credit and debit cards are being accepted. For additional information, including operating hours, visit www.cityofdenton.com/landfill.
  • Home Chemical Collection Center
    The City of Denton’s Home Chemical Collection Center and Reuse Store will open for in-person disposal starting June 14, 2021.

    Home chemicals and appliances may still be collected by calling (940) 349- 8700 to schedule a curbside collection. Visit www.cityofdenton.com/hcc for a list of acceptable items and how to prepare them for collection.