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1. Does the City of Denton have a leash law?
2. Do I have to pick up my dog’s poop when I walk them?
3. What can I do about my neighbor’s dog that barks and howls all the time?
4. Do I have to vaccinate my pet?
5. Do I have to register my pet?
6. What is the cost to adopt an animal?
7. Can I keep chickens on my property?

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1. How do I place a bid on a vehicle that you have on auction?
2. Where do I go to pick up the items I purchased on the Rene Bates Auctioneers website?
3. What if I can’t pick up my item within the allotted time frame?
4. Can I send someone else to pick up my auction items?
5. Is there someone or equipment that I can use to help me load my items?

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1. Where can I park my bike downtown?
2. What about parking my bike when I’m not downtown?
3. Should I ride/walk with traffic, or against it?
4. Are people on bicycles allowed to ride on the sidewalk?

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1. What is a bond program?
2. What is a capital improvement project?
3. What is a proposition, and how does it relate to the bond program?
4. Can funds approved in one proposition be used to fund projects in another proposition?
5. If part of the property tax that I pay goes to fund the debt on capital improvement projects, will the additional projects proposed in result in an increase to my property tax rate?

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1. Do I need a permit to replace my fence?
2. When does my permit expire?
3. Who can schedule inspections?
4. What are HB3215 Energy Efficiency Building Standards?
5. Does the solicitation ordinance apply to street musicians?
6. My school is having a fundraiser. Do my children need a permit to go door to door?
7. I work for a non-profit organization. Do I need a solicitor's permit?
8. Where do I go for noise issues, Solicitor Permits, or Security Alarm Permits?
9. Who do I contact if I have a complaint about my apartment complex?
10. When applying for a permit in eTRAKit, I keep getting bounced back to the address. What should I do?
11. I can’t find the address I’m looking for when applying for a permit. What should I do?
12. As a contractor, I can’t log in; instead I get a “License is Expired” message. What is wrong?
13. When does my contractor registration expire?

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1. How can I obtain information on a signed ordinance?
2. Where do I file a Small Claims suit? Where is the Small Claims Court? Information about filing a Small Claims suit?

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1. Who is responsible for fixing code violations on a property?
2. How long does it take for a violation to be fixed?
3. What is the process the City uses to address a violation?
4. How can I file a complaint with Community Improvement Services (CIS)?
5. Who is my Community Improvement Services Officer?
6. My landlord won't fix anything in my apartment. Who should I contact?
7. I received a notice from a Community Improvement Services Officer about a code violation my tenant caused. Am I still responsible?
8. My tenant left the property and dumped all of their trash outside. Is it my responsibility as the property owner to clean it up?
9. I’m afraid my neighbor’s tree is going to fall and damage my property. What should I do?
10. The fence between my yard and my neighbor’s yard is broken. We don’t agree on who needs to fix it. What should we do?
11. I think there are too many people living in my neighbor’s house. Is that a violation?
12. Water from my neighbor’s yard is running into my yard? Is that a violation?
13. My neighbors are making too much noise. What should I do?
14. My neighbor’s car has been sitting in the driveway “forever". Is that a violation?
15. My Homeowner’s Association isn’t enforcing its own rules? What should I do?
16. My neighbor is running a business out of his home. Is that illegal?
17. What are the regulations for tree limbs over the street, sidewalk, and alleys around my home?
18. What’s the difference between a parking violation on the street and a parking violation on private property?
19. There is a car parked in the street blocking my mailbox. Is that a violation?
20. There is a car parked in the street blocking my driveway? Is that a violation?
21. There is a car in my neighborhood that is missing a license plate and/or registration sticker? Is that a violation?
22. Our driveway is too small for all of our vehicles. Can I park in my yard?
23. My car doesn’t run. Can I put a cover over it until it’s fixed?
24. Am I allowed to store objects or leave trash in my yard?
25. My garage is too full to store things. What should I do with the items in my yard?
26. What will happen if a resident doesn’t remove the trash in his/her yard?
27. Will the City pick up large items if I leave them at the curb?
28. When am I allowed to leave large items out at the curb?
29. I have general questions about codes and commercial properties. Where should I start?
30. Do commercial properties have to follow the same rules as residential properties?
31. Do I need a permit to install a sign? Can I put my sign anywhere I want?
32. What is a Certificate of Occupancy (CO) and how do I get one?
33. A Community Improvement Services Officer sent me a Notice of Violation. What do I do?
34. A Community Improvement Services Officer sent me a citation. What do I do?
35. I need an extension to correct the issues on my property. What do I do?
36. I received a Notice of Violation from a Community Improvement Services Officer. I don’t think this is a violation, but the Officer thinks it is. What do I do?

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1. Who can schedule inspections?
2. When does my permit expire?
3. Do I need a permit to replace my fence?

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1. Why am I receiving this notice?
2. Will my existing home be affected by the proposed DDC Update and Draft Zoning Map?
3. The notice I received states that my zoning is being changed to a certain Zoning District, what does this mean?
4. What is Conditioned Zoning?
5. What is Planned Development?
6. What is Pending?
7. What if I don’t agree with the proposed zoning of my property?
8. What is the next step in the process?
9. What time and where is the Public Hearing?

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1. Where do I buy Dyno Dirt products?
2. How much Dyno Dirt should I buy?
3. Do I have to be a Denton resident to purchase Dyno Dirt products?
4. What is Dyno Dirt?
5. What are biosolids?
6. Are Dyno Dirt products safe?
7. How are the products tested?
8. Does Dyno Dirt have an odor?
9. Does Dyno Dirt contain heavy metals?
10. Can Dyno Dirt products be used in vegetable gardens?
11. Do Dyno Dirt and Dyno Soil contain weed seeds?
12. What type of seed or weed killer should I use?
13. How much do Dyno Dirt and Dyno Soil weigh?
14. What amounts do we recommend hauling?
15. Can you haul more than what is recommended?
16. Can I pay for 10 or more yards to receive the discount but pick it up over time?

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1. How much more will GreenSense Renewable Energy cost compared to traditional energy?
2. How much of a reduction in air pollution will there be if I sign up for GreenSense Renewable Energy?
3. How do I sign up for GreenSense Renewable Energy?

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1. When is the next civil service test?
2. How can I study for the civil service test?
3. Is there a physical agility test?
4. How long is the hiring process?
5. If I am a certified Firefighter, will you require me to attend another fire academy?
6. If I am a certified or licensed Paramedic, will I have to attend fire academy?
7. Do I have to be certified as a Firefighter and a Paramedic?
8. Do you offer specialty areas such as rescue?
9. What are your shifts?
10. How long do I have to work before I can promote?
11. Is there any financial cost incurred by me upon being hired?
12. What about background packets?

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1. How do I schedule an inspection?
2. Who can schedule inspections?
3. When will a fire inspector inspect my business?
4. What fees are associated with permits and inspections?
5. Is a fire inspector required to be on site during sprinkler or fire alarm testing?
6. What is The Compliance Engine?

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1. How much evidence do I need to make a fraud, waste, or abuse report?
2. If I submit a fraud, waste, or abuse report, what happens next?
3. Who is on the Investigation Committee that determines the course of action for a report?

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1. Can someone else own the minerals underneath my property? How can I tell if I own my minerals?
2. Does the City offer assistance or advice to property owners regarding mineral leases?
3. How can I find out if a natural gas well permit has been obtained near my property?
4. How can I register a complaint or contact an inspector?
5. How is gas well drilling and production regulated in Texas?
6. What role does the City of Denton have in gas well permitting and regulation?
7. What are the stormwater requirements for gas wells?
8. How many wells are located in Denton?
9. How long is the gas well active or producing?
10. What is the oil and gas drilling disclaimer?
11. What can I expect when a company is going perform activities in my area?
12. What can I expect when a company is going to drill in my area?
13. What emergency plans are in place in case of an accident?
14. What happens to the well after production?
15. What is a blow out and what is a blow out preventer (BOP)?
16. What is a mineral lease?
17. How is natural gas transported?
18. What is fracturing or completing with hydraulic horsepower?
19. What is seismic exploration, and what will I notice when it is performed?
20. What is the Barnett Shale?

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1. What does the local ordinance ban?
2. What is considered a hands-free system?
3. Does the ordinance prohibit the use of GPS units?
4. Can I use my handheld device if I’m stopped at a traffic light or stop sign?
5. Are there any exceptions to the ordinance, such as emergency situations?
6. How is the City's local ordinance different from the state's texting ban?
7. What is the fine for violating the ordinance?
8. If I’m issued a citation for violating the ordinance, will it appear on my insurance or driving record?
9. Can Police seize or inspect my device to investigate a violation?

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1. What do I do if I am transported in a Denton Fire Department ambulance?
2. Will I receive a statement for ambulance services rendered?
3. How do I obtain a copy of an EMS report or medical record?
4. How do I contact the EMS Billing Department with questions or insurance information?
5. What happens when you call 911?
6. When should you call 911?
7. What about non-emergency calls?
8. Can I call 911 from any phone?
9. What do you do when you call 911?
10. What is considered a crosswalk?
11. Can I only walk on the sidewalk?
12. Are people on bicycles allowed to ride on the sidewalk?

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1. Where did West Nile virus come from?
2. How long has West Nile virus been in the U.S.?
3. I understand West Nile virus was found in "overwintering" mosquitoes. What does this mean?
4. How do people get West Nile encephalitis?
5. If I live in an area where birds or mosquitoes with West Nile virus have been reported and a mosquito bites me, am I likely to get sick?
6. How does West Nile virus actually cause severe illness and death in humans?
7. What proportion of people with severe illness due to West Nile virus die?
8. Is there a vaccine against West Nile encephalitis?
9. Is adulticide an effective means of controlling mosquitos?
10. ¿Se puede tratar el virus del Nilo occidental?
11. ¿Cuál es el riesgo de enfermarse del Virus del Nilo Occidental?
12. ¿Pueden infectarse los animales con el virus del Nilo Occidental?
13. ¿Todos los mosquitos portan el Virus del Nilo Occidental?

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1. What type of repairs are eligible?
2. What type of repairs are not eligible?
3. Will the repairs need to be paid back?
4. How do I apply?
5. What happens after I apply?
6. What are other provisions?
7. Do I need good credit?
8. I still have a mortgage payment, can I qualify for the program?
9. What are the steps to receive assistance?
10. What kind of help should I receive if my application is approved?
11. Does the assistance need to be paid back?
12. Will a lien be placed against my property?
13. What do I need to do after the project is completed?

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1. What jobs are available at the City?
2. How do I apply for a job with the City?
3. How do I know the status of my City of Denton employment application?
4. How do I know if I am qualified for the job posted on the City of Denton career page?
5. Should I turn in a resume with my application?
6. Can I submit my resume instead of completing the job application form?
7. Can I leave anything blank on the job application?
8. Can I apply for multiple job postings at once?
9. Why didn’t I receive a confirmation email after my job application?
10. Do you maintain applications on file?
11. How long does it take to fill an open position?
12. Will I be informed if I did not get the job I interviewed for?
13. Is a drug test required to begin employment with the City of Denton?
14. Do I have to take any skills tests to qualify for a job?
15. Do all City of Denton employees get benefits?
16. Where is the City of Denton Human Resources office?
17. What are the Human Resources office hours?

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1. How was the Internal Audit Department created?
2. How do you decide which audits will be conducted?
3. Does the Internal Audit Department follow any standards?
4. In what languages are audit reports available?

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1. How many openings do you have?
2. How does civil service work regarding the entry level position?
3. I took the test a couple of months ago and I still have not been contacted. Why not?
4. I passed but did not score very well on the test, should I give up on coming to work for the Denton Police Department this time around?
5. Is there a physical agility test?
6. How long is the hiring process?
7. If I am a licensed peace officer, will you require me to attend another police academy?
8. Where do you send recruits for the police academy and how long does it last?
9. How long is field training?
10. How is the current patrol shift configured?
11. How long do I have to work in patrol before becoming a criminal investigator, a sergeant or assigned to any other section?
12. Is there any financial cost incurred by me upon being hired?
13. How much will a pistol and associated gear cost me?
14. When is the next civil service test?
15. How can I study for the civil service test?

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1. How can I obtain information on a signed Ordinance?
2. Where can I find information about filing a Small Claims suit and Small Claims Court?
3. Where do I pay a City of Denton Traffic Ticket?

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1. I thought libraries were public places. Why does it cost money?
2. I own property in Denton, but reside in a different city, am I eligible for a free library card?
3. I am living in Denton temporarily, am I eligible for a free library card?
4. I recently moved. Will my resident or non-resident status change?

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1. I got a ticket. Now what do I do?
2. What methods of payment are accepted?
3. Can I make partial payments?
4. What if I am unable to pay?
5. Can I take a driver safety course?
6. What is deferred disposition (probation)?
7. How do I plead no contest?
8. How do I plead not guilty?

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1. What is the rainout number?
2. Where is customer service located?
3. Where is administration located?
4. Do you offer financial assistance?
5. How do I report an unsafe condition?

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1. How do I register?
2. What forms of payment do you accept?
3. Am I required to have a rec pass to participate in a fee-based recreational program or activity?
4. How can I get the resident discounted fee?
5. What is the registration deadline?
6. Can I purchase a membership to all three aquatic facilities?
7. When does Water Works Park open?
8. Is Denton Natatorium (NAT) a public pool?
9. Can I bring my own blow up floats to the pools?
10. Is there a sprayground/splashpad in Denton?

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1. Can I purchase a membership to all three aquatic facilities?
2. Is Denton Natatorium (NAT) a public pool?
3. How long is one length of the competition pool?
4. When does Water Works Park open?
5. Can I bring my own blow up floats to the pools?
6. Is there a sprayground/splashpad in Denton?

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1. What is the benefit to raising my lawn mower height?
2. What are the benefits of grass clippings?
3. When is the best time to water my lawn?

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1. Are there restrooms and is water available?
2. Can I bring my dog to Clear Creek?
3. Can I bring my horse/ATV/vehicle on the trails?
4. How do I get to Clear Creek Natural Heritage Center (CCNHC)?
5. Is camping allowed at CCNHC?
6. Is the education center open to the public?
7. Can I schedule a hike with a Master Naturalist?
8. Are dogs allowed on the trails in Denton?
9. Are there restrooms?
10. Can I swim in the river?
11. Is hunting allowed?
12. Is the education center open to the public?
13. Are dogs allowed in Denton parks, playgrounds, and pavilions?
14. Are metal detectors permitted in and around Denton parks and playgrounds?
15. How do I inquire about lost property at a parks, playground, or pavilion?

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1. Are campers or RVs allowed to park overnight in the parks?
2. Are personal barbecue grills allowed in the parks?
3. Can picnic tables be moved?
4. Which parks have restroom facilities?
5. When do restroom and water fountains close for winterizing?
6. Do I have to reserve the pavilion to use it?
7. Can I drive my car on the park lawn to unload my party supplies?
8. Can I have a bounce house in the Park?
9. How many amps are in the plugs that are available at some pavilions?

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1. What is the rainout number?
2. How do I register for a league?
3. Where can I find the approved USA Softball Association bat list for softball?
4. Can fields be rented for practice?
5. What fields are available to rent for practice?
6. Can I be a volunteer coach?

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1. Does the City have someone that can look at my tree?
2. What’s wrong with my Post Oak?
3. What’s wrong with my tree?

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1. What documentation is needed for a non-profit organization?
2. Can firefighters still do the "Fill the Boot" fundraiser?
3. What is a Solicitor?

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1. Does my recycling actually get recycled?
2. Should I take the caps off or leave them on my water bottle to recycle them?
3. Why can’t I recycle Styrofoam?
4. Why can’t I recycle plastic bags curbside?
5. Do I need to rinse before I put things in the recycling cart?
6. What do I do with broken plates and other items?
7. How can I request a replacement recycling cart?
8. How should I place my cart on the curb for pickup?
9. How should I properly store my trash and recycling carts?
10. Can someone assist me with getting my cart to the curb for collection?

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1. Will revenue from the drainage fee be used to stop flooding?
2. Should I verify my drainage fee rate block?
3. Can I request a review of my drainage fee rate block?
4. Is this a tax?
5. How was the amount of the fee decided?
6. Will paying this charge lower my water/wastewater bill?
7. Is Denton's runoff really a pollution concern?
8. What are impervious surfaces?
9. What is storm water pollution?

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1. Will my group be together?
2. Will there be kid friendly sites?
3. Can we go to the same site we had last year, or previously?

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1. How are streets selected to be repaired or replaced?
2. Why are they working on this street and not another that looks much worse?

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1. How do I report a spill or discharge impacting a waterway?
2. To whom do I submit a Notice of Intent (NOI) to discharge?
3. Where can I get a Stormwater Pollution Prevention Plan (SWPPP)?
4. What is a Common Plan of Development?
5. Why is the control of construction site runoff necessary?
6. Why is the control of post-construction runoff necessary?
7. What types of BMPs can address the post construction runoff minimum measure?
8. Where can I find out more about Environmentally Sensitive Areas (ESA)?
9. Why do I need an Industrial Stormwater Permit?
10. How do I determine whether or not I need an Industrial Stormwater Permit?
11. How do I obtain an Industrial Stormwater Permit?
12. What are the consequences for failing to comply?
13. What is a Phase 2 Small MS4?
14. What are the Phase 2 Small MS4 program requirements?
15. What is the Hickory Creek Watershed Protection Plan (WPP)?
16. What are stormwater requirements for gas wells?

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1. What is a watershed?
2. Why is watershed protection important?
3. How do I report a spill or discharge impacting a waterway?
4. Where should I drain the water from my pool?
5. Where can I discharge pool filter backwash water?
6. Where can I find out more about Environmentally Sensitive Areas?
7. What is a Stormwater Management Plan?
8. What Is a Phase 2 Small Municipal Separate Storm Sewer Systems (MS4)?
9. What Are the Phase 2 Small MS4 Program requirements?
10. What is an illicit discharge?
11. What is required of an illicit discharge detection and elimination program?
12. What is Municipal Good Housekeeping?
13. What is required of Municipal Good Housekeeping?
14. What is Integrated Stormwater Management (ISWM)?

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1. Where should I drain the water from my pool?
2. Where can I discharge pool filter backwash water?

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1. Can I submit a rebate application for trees I purchased before October 1?
2. Why aren’t rebates also available for trees that do not meet the program criteria?
3. Can I submit more than one rebate application?
4. Can I receive my rebate in another form, such as a check or cash?
5. Can businesses and nonprofits apply for the rebate?
6. Can I receive rebates for trees on each property?
7. How is the City paying for the tree rebates?
8. What if the City runs out of program funds for this year?

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1. Can I receive my rebate in another form, such as a check or cash?
2. Can businesses and nonprofits apply for the rebate?
3. Can I receive rebates for trees on each property?
4. How is the City paying for the tree rebates?
5. What if the City runs out of program funds for this year?
6. Can I submit a rebate application for trees I purchased before October 1?
7. Why aren’t rebates also available for trees that do not meet the program criteria?
8. Can I submit more than one rebate application?

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1. Why can’t I recycle plastic bags curbside?
2. Why can’t I recycle Styrofoam?
3. Should I take the caps off or leave them on my water bottle to recycle them?
4. Do I need to rinse before I put things in the recycling cart?
5. Does my recycling actually get recycled?
6. What do I do with broken plates and other items?
7. How do I get rid of extra bags of trash that won’t fit in my trash container?
8. How do I set up trash service?
9. How can I request a replacement trash or recycling cart?
10. How should I place my cart on the curb for pickup?
11. How should I properly store my trash and recycling carts?
12. Can someone assist me with getting my cart to the curb for collection?

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1. How do I set up trash service?
2. How do I get rid of extra bags of trash that won’t fit in my trash container?
3. How can I request a replacement trash cart?
4. How should I place my cart on the curb for pickup?
5. How should I properly store my trash and recycling carts?
6. Can someone assist me with getting my cart to the curb for collection?

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1. If an oil is in a liquid state at room temperature, can I pour it down the drain?
2. My drains tend to get clogged, what can I do to keep them clear?
3. Can I flush items down the toilet such as oils that are not supposed to go down the sink drain?

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1. I have a water related emergency, who do I call?
2. How do I report an issues with our system, such as a leak or clog?

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1. Is the smoke used in wastewater collection system smoke testing harmful?
2. Will City crews need to enter my home during wastewater collection system smoke testing?
3. What if I see smoke in my house during wastewater collection system smoke testing?
4. Why does the City perform wastewater collection system smoke testing?
5. How will I be notified when wastewater collection system smoke testing will be happening in my neighborhood?
6. How long will the City’s crews be working in my neighborhood during wastewater collection system smoke testing?
7. Will my yard or sidewalk be disturbed during wastewater collection system smoke testing?
8. Who should I call with questions about wastewater collection system smoke testing on my street?
9. What type of equipment will be working on my street during wastewater collection system smoke testing?
10. What times of day will you be working on my street for wastewater collection system smoke testing and repairs?
11. Who do I contact if damage is done to my property or if a data or utility line is cut during wastewater collection system smoke testing or repairs?

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1. How do I hook up a water or wastewater connection to a structure that does not currently have water or wastewater?
2. What is the Drainage Fee based on?
3. How can I request a review of the rate block or square footage total?
4. Why do I have to pay to meet Environmental Protection Agency (EPA) requirements?
5. Are there discounts for filling my pool?
6. Do I qualify for reduced rates?
7. Should I install new sinks, toilets and shower heads?
8. Where does Denton’s water come from?
9. Is the drinking water safe?
10. Do we have watering restrictions every year, or just during a drought? What are the rules?
11. What are some things I can do to conserve water?
12. If I see a watering violation, how do I report it?
13. Why is my bill so high?
14. I am filling up my swimming pool. What do I need to know?
15. I want to install an irrigation system, what do I need to know?
16. How do I request a water audit?
17. Can I see a copy of the Water Quality Report?
18. Does the Denton Water Utility Department make a profit?
19. I would like a tour of the facilities. Is that possible?
20. I would like someone to speak to my classroom. Who should I contact?
21. Who is responsible for my water leak?
22. Who is responsible for the sewer line?
23. How do I report pollution?
24. If we are supposed to be conserving water, why are city employees opening hydrants and letting water run into the streets?
25. I have a water related emergency, who do I call?
26. How do I report an issues with our system, such as a leak or clog?

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1. How do I read my bill?
2. How can I save money on my utilities bill?
3. What are my rates?
4. When do I get a late fee and how much is it?
5. How long before I am disconnected for non-payment?
6. I repaired a water leak, can I get an adjustment on my bill?
7. How is my waste water calculated?
8. When will I get my deposit back?
9. Will I ever need to pay an additional deposit?
10. Who can I contact for utility assistance?
11. How will I be contacted if I forget to pay my bill?