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Home > Home > News and Events > Denton Utilities to Offer New, Improved Online Payment System

Denton Utilities to Offer New, Improved Online Payment System

8/16/2017 12:00:00 AM

The City of Denton is implementing a more convenient and user-friendly online payment system for customers.

The new and improved interface enables customers to pay their bills faster, easier, and more securely.

Registered customers can view and pay multiple accounts at once, view payment history and consumption information, and view past billing statements. The new system also includes a “Pay Now” feature that allows for quick payment without having to register an account. 

In the coming weeks, the system will include the option of signing up for paperless billing with email reminders and the opportunity to schedule automatic payments from your checking account or credit/debit card. 

“We are excited about these changes. They reflect our continual commitment to providing a superior customer service experience,” said Tiffany Thomson, Customer Service Manager, City of Denton. “We recognize that customers want flexibility, accessibility, convenience and a user-friendly experience without sacrificing security. We believe these new features deliver them.” 

Contact: Tiffany Thomson, (940) 349-7401, Tiffany.Thomson@cityofdenton.com