Privacy Policy

The City of Denton is committed to protecting the privacy of all visitors and providing a secure web infrastructure to conduct business with the City.

Privacy Statement for City of Denton Online (June 2004)

The City of Denton, Texas has adopted this privacy statement in order to demonstrate our firm commitment to the privacy of those who visit our website. What follows is the City of Denton's online privacy policy, which governs personal information gathered on our Internet websites and their aliases.

The City's Commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. The City websites encrypt requested billing information. To protect the security of information supplied by citizens and businesses retrieving sensitive information from our websites, access to such sensitive data requires the use of unique IDs and passwords.

The City's sites have security measures in place to protect against the loss, misuse, and alteration of the information we control. These sites use the layered security model to enhance system security protection. The multi-layered approach to security separates the City's internal information from externally-accessible information.

Personal Information That the City May Collect Online

The City of Denton collects personal information online, including names, postal and email addresses, phone and fax numbers, billing and payment information, Driver's License numbers, dates of birth, and City-offered class registration data. This information is gathered when users enter the information manually. We do not surreptitiously retrieve sensitive data from Web users.

The City of Denton does not knowingly collect or maintain any personal information from children under the age of 13.

How the City Uses Personal Information Collected Online

Unless you otherwise consent, we will use your personal information only for the purpose for which it was submitted, such as to reply to your email messages, handle your complaints, and to process billing and business requests related to program participation.

How Your Information May Be Shared

In order to properly handle queries, comments and complaints, your information may be forwarded to a different department to expedite service.

Information you supply to the City of Denton may be requested in compliance with the State of Texas Public Information Act. By law, any information that falls within the boundaries of the Texas Public Information Act can be provided to anyone who requests it.

We never sell, rent, or trade your personal information.

The City of Denton may release information to proper authorities where release is required by law (such as a subpoena, the Texas Public Information Act, warrant or court order). See Public Information section, below.

Computer Tracking & Cookies

Our Websites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as: Internet Protocol (IP) addresses, computer operating systems, Web browser information, connectivity speed, session-length, time and date of access and other http-header information to compile traffic statistics. This information is used for internal purposes by technical support staff to provide better services to the public and may be provided to other organizations or agencies, but only as generic demographic data.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. The City Website uses non-identifying cookies to provide easier site navigation and access to various sections of the site. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Linking to Other Websites

The City of Denton has a strict linking policy that permits us to link only to sites that fall within certain criteria. The linking policy can be viewed by clicking here. While we link to other sites to provide additional information and services to our visitors, the City of Denton is not responsible for the privacy practices or the content of such websites. The City web pages are not a public forum, and are not intended as an outlet for public speech or expression of individual opinion, irrespective of viewpoint or content, whether by posting or linking.

Public Information

Notwithstanding the above, information held by the City of Denton is presumptively public information under the Texas Public Information Act, except to the extent that such information is specifically exempted from public disclosure under the law. Interpretation and enforcement of this law is entrusted to the Texas Attorney General and the Courts of the State of Texas. It is therefore possible that certain of the information accumulated as a result of online usage could be deemed public and the City could be ordered to release such information to others, irrespective of the policies, preferences or intentions of the City of Denton. Users who are concerned about this contingency may learn more about the Texas Public Information Act at the Attorney General's website.

Staying up to Date

The City of Denton online Privacy Policy will be reviewed annually for accuracy and inclusion of new Web technologies.


In compliance with the Americans with Disabilities Act, the City of Denton is committed to making its website accessible as outlined in the Federal government's recommendations "Accessibility of State and Local Government Websites to People with Disabilities." The City will be implementing these standards on new pages and older pages as they are modified. Questions or comments about this policy should be directed to the City of Denton Website/Social Media Administrator by email.

Suggestions, comments, or complaints concerning our Privacy Policy?

If you have a complaint, suggestion or question about this online Privacy Policy, you may email your concerns.